Support Library


Description
SecureSync 1.0.0.0
Support Number: DWNL135070797 | Publication Date: July 16, 2020 | Content Type: Downloads

SecureSync is a tool exclusively available for the Empower Business Continuity (BC) LAC/ETM.

Empower 3 Feature Release 5 Service Release 5
Support Number: DWNL135069877 | Publication Date: June 29, 2020 | Content Type: Downloads

Empower 3 Feature Release 5 Service Release 5 is intended for laboratories looking for User Interface (UI), Improvements, Improved Usability, Increased Efficiency, and Enhanced Security.

NuGenesis LMS 9.0 SDMS Data Adapters Release 4
Support Number: DWNL135068081 | Publication Date: June 4, 2020 | Content Type: Downloads

NuGenesis LMS 9.0 Data Adapters Release 4 is the fourth release of Data Adapters that are compatible with NuGenesis LMS 9.0.

Agilent Instrument Control Framework Support v 3.3
Support Number: DWNL135065787 | Publication Date: May 19, 2020 | Content Type: Downloads

Agilent Instrument Control Framework Support v 3.3 provides integrated support of Agilent GC 8890/8860 instruments (previously released only as the Agilent ICF 2.6 Update 2).

Waters Driver Pack 2018 Release 1 (DP2018R1) Hotfix 1
Support Number: DWNL135061679 | Publication Date: May 4, 2020 | Content Type: Downloads

Driver Pack 2018 Release 1 (DP2018R1) Hotfix 1 addresses defect CRI-1733.

Alliance e2695 Separations Module Firmware Version 3.05
Support Number: DWNL135055794 | Publication Date: April 16, 2020 | Content Type: Downloads

Waters e2695 Separations Module Firmware Version 3.05 corrects a defect (PCS #10488) where the needle wash leaks out of the bottom of the seal pack during certain operations.

Shimadzu LC v 5.02 Driver Pack
Support Number: DWNL135043120 | Publication Date: January 28, 2020 | Content Type: Downloads

This new driver pack provides support for the LC 2010 with Windows 10 and supports the following series of Shimadzu LC instruments in Empower: • Nexera Series • Nexera/Prominence/LC-2010 • i-Series Shimadzu drivers for Empower are developed and tested...

Nugenesis LMS 9.0.2 Hotfix 1
Support Number: DWNL135042923 | Publication Date: January 24, 2020 | Content Type: Downloads

NuGenesis LMS 9.0.2 Hotfix 1 is a recommended hotfix that addresses performance issues reported by several customers regarding the loading of the submissions and request tables.

Agilent Instrument Control Framework (ICF) 2.6 Update 2
Support Number: DWNL135041263 | Publication Date: December 16, 2019 | Content Type: Downloads

Agilent Instrument Control Framework (ICF) 2.6 Update 2 is a download only update that allows you to operate Agilent GC 88XX systems as intended on Empower.

Empower 3 Feature Release 2 Service Release 2 Hotfix 4
Support Number: DWNL135041271 | Publication Date: December 16, 2019 | Content Type: Downloads

Empower 3 Feature Release 2 Service Release 2 Hot Fix 4 delivers the fix for the instrument server crash (PCS 55040) to organizations using Empower 3 Feature Release 2 Service Release 2.

Empower 3 Feature Release 5 Service Release 4
Support Number: DWNL135041111 | Publication Date: December 12, 2019 | Content Type: Downloads

Empower 3 Feature Release 5 Service Release 4 is intended for laboratories that desire to move to a fully updated Windows 10 infrastructure for enhanced security.

NuGenesis LMS Smart Procedures 2.0.2 (EN)/(JA)
Support Number: DWNL135042365 | Publication Date: December 12, 2019 | Content Type: Downloads

NuGenesis LMS Smart Procedures 2.0.2 is available in both English and in Japanese.

Waters Driver Pack 2019 Release 2 Service Release 1 (DP 2019 R2 SR1)
Support Number: DWNL135041615 | Publication Date: December 6, 2019 | Content Type: Downloads

The new Waters Driver Pack Release 2 (DP 2019 R2) available from Waters at no cost, using two part numbers and consisting of two separate disks: 667006111 (Analytical) and 667006113 (Microscale). The release occurred on 6th December 2019 and consists of T...

ACQUITY UPLC Instrument Driver for UNIFI (Driver Pack 2019 Release 2 for UNIFI)
Support Number: DWNL135040866 | Publication Date: December 6, 2019 | Content Type: Downloads

Waters Driver Pack 2019 Release 2 for UNIFI has been released. It provides a migration path from UNIFI 1.9.4 to UNIFI 1.9.9 running on waters_connect version 2.0, supports UNIFI 1.9.4 (workstation and network) and UNIFI 1.9.9 running on waters_connect ver...

Empower ANDI/NetCDF Filter for WDC2.1 Hot Fix 2
Support Number: DWNL135040430 | Publication Date: November 27, 2019 | Content Type: Downloads

The Waters Data Converter (WDC) enables you to convert data in other formats and connect them into a compliance ready Empower environment. Our new ANDI/NetCDF conversion filter is an add-on filter that reads ANDI/NetCDF public standard format data files f...

Empower 3 Feature Release 4 (FR4) Service Release 3 (SR3) Hot Fix 1
Support Number: DWNL135037453 | Publication Date: October 29, 2019 | Content Type: Downloads

Empower 3 Feature Release 4 Service Release 3 Hot Fix 1 provides improved usability, data integrity, efficiency, and enhances security.

Agilent Instrument Control Framework Release version 3.2
Support Number: DWNL135037022 | Publication Date: October 23, 2019 | Content Type: Downloads

Agilent Instrument Control Framework (ICF) Support Layer 3.2 is an updated version of the ICF Support Layer required to add enhanced functionality and address issues related to Agilent system support in Empower.

NuGenesis LMS 9.0.1
Support Number: DWNL135024462 | Publication Date: June 26, 2019 | Content Type: Downloads

NuGenesis LMS 9.0.1 includes new features, enhancements, and resolves the following issues: INFLMS-8471 (18709), INFLMS-8520, INFLMS-8954, INFLMS-8990 (CRI-238), INFLMS-9157 (CRI-290), INFLMS-9316 (CRI-322), INFLMS-9506 (CRI-402), INFLMS-9526 (CRI-334), I...

NuGenesis 8 Service Release 2 Hotfix 7
Support Number: DWNL135023952 | Publication Date: June 20, 2019 | Content Type: Downloads

NuGenesis 8 Service Release 2 Hotfix 7 includes fixes for 5 critical defects: INFLMS-2356 (D_031617_04710) INFLMS-3025 (D_300166_06964) INFLMS-3269 (I_300166_00965) INFLMS-3361 (D_031754_06824) INFLMS-9931 (D_300164_06955)

NuGenesis LMS SDMS Data Adapters Release 3 Hotfix 3
Support Number: DWNL135022772 | Publication Date: June 10, 2019 | Content Type: Downloads

NuGenesis LMS Data Adapters Release 3 hotfix contains the updates from the NuGenesis LMS SDMS Data Adapters Release 3 Hotfix 1 and hotfix 2 that fixes issues and provides support for Empower 3 Feature Release 4.

Waters Driver Pack 2019 Release 1 (DP2019R1)
Support Number: DWNL135022337 | Publication Date: June 5, 2019 | Content Type: Downloads

With Waters Driver Pack 2019 Release 1, the goals are as follows: Continued support for ACQUITY UPLC PLUS Series Systems, including the new ACQUITY UPLC H-Class Binary Systems • A new Start-up Wizard for both ACQUITY UPLC PLUS Series and ACQUITY Arc Syst...

ACQUITY UPLC Instrument Driver for UNIFI (Driver Pack 2019 Release 1 for UNIFI)
Support Number: DWNL135020877 | Publication Date: May 22, 2019 | Content Type: Downloads

Waters Driver Pack 2019 Release 1 for UNIFI has been released.

Agilent Instrument Control Framework Support v 3.1
Support Number: DWNL135014050 | Publication Date: March 27, 2019 | Content Type: Downloads

The Agilent Instrument Control Framework (ICF) Support Layer v3.1 update adds enhanced functionality and addresses issues deferred from the ICF v3.0 support layer release.

Empower 3 Service Release 3 Database Update
Support Number: DWNL135008344 | Publication Date: February 8, 2019 | Content Type: Downloads

This Service Release (SR) mitigates a specific issue identified as PCS 56567.

Shimadzu Driver Pack Version 4.30 for Waters Empower Software
Support Number: DWNL135042940 | Publication Date: January 24, 2019 | Content Type: Downloads

Shimadzu Driver Pack Version 4.30 for Waters Empower Software is intended for users who have already purchased the Shimadzu Control License and a driver previously.