Informatics & Software Partners
Partnering to deliver customer results
Waters partners with experienced software, services, and technology companies in systems integration, hardware, software development, and critical services — so together we can provide the complete software solutions that our customers require.
Waters has two streamlined and established partner programs:
- Instrument Partner Program: Enables third-party instruments on Waters software like Empower Chromatography Data System (CDS).
- Software Partner Program: Enables software-to-software connectivity through the use of Waters application programming interfaces (APIs).
These programs offer access to resources partners need, such as access to Waters software, support, and standardized terms. Waters can also facilitate more custom engagements outside our standard programs.
Overview
Why Strategic Partners?
Waters believes that partnering strengthens our customer offering by combining our own industry-leading portfolio of products and services with preferred products and services from other vendors. Waters maintains a few key principles in its partnership strategy:
- Choice: Waters has a wide network of partners for products and services that provide our customers the most extensive choice and breadth of functionality.
- Long-Term Strategy: Software Partners are a key part of the Waters long-term strategy, enabling us to provide a robust set of solutions to customers that last.
- Partner Ecosystem: Waters proactively engages with potential partners, enabling them to easily join, work with us under transparent terms, and keep them interested and invested in the ecosystem.
- Data Integrity and Quality: Waters seeks to improve data integrity and quality in customer workflows with third-party products — securely, productively, and efficiently.
- Value: With our strategic partners, we create value for our customers, for Waters, and for our partners.
With these guiding principles, Waters creates lasting and successful partners that provide sustainable benefit to our customers and our business.
Software Partners
Our software partners strengthen our customer offering. Together, we are committed to our joint customers and to enabling our customers to select the best software and the best instrumentation to meet their needs for sound science and productivity. Learn more about support of Waters instruments on other vendor software or get more information on other vendor instruments on Waters software.
Partnering product (s): not applicable.
Astrix is the unrivaled market leader in creating & delivering innovative strategies, technology solutions, and people to the life science community. Through world-class people, process, and technology, Astrix works with clients to fundamentally improve business, scientific, and medical outcomes and the quality of life everywhere. Founded by scientists to solve the unique challenges of the life science community, Astrix offers a growing array of fully integrated services designed to deliver value to clients across their organizations.
As part of its services, Astrix provides consultancy and implementation services related to the Waters’ software APIs to automate your laboratory.
Partnering product (s): Benchling Biotech R&D Platform
Benchling is the platform for scientific data, collaboration, and insights. Purpose-built for the complexity of modern R&D, Benchling gives scientists a digital data foundation to power AI and automation, so they can make breakthroughs and bring new medicines, food, and materials to market faster. More than 200,000 scientists at over 1,300 companies and 7,500 academic institutions use Benchling to bring life-changing breakthroughs to the world, faster.
Benchling Connect natively support bi-directional integration with Empower CDS.
Partnering Product(s): Green Button Go Scheduler and Orchestrator
Biosero delivers advanced lab automation solutions through Green Button Go Scheduler, which efficiently schedules and executes tasks on integrated laboratory platforms, and Green Button Go Orchestrator, which seamlessly integrates lab processes, workstations, data, business rules, and personnel to achieve reliable and robust scientific outcomes.
By streamlining lab operations, Biosero helps organizations enhance productivity, ensure data integrity, and accelerate time-to-results. Top labs around the world rely on Biosero to manage workflows seamlessly, from planning through execution to comprehensive reporting, within one powerful software suite.
Whether managing a small, dynamic lab or a large-scale biofactory, Biosero provides customized integrations for manual workflows, liquid handling stations, robotic transportation systems, and more, achieving complete laboratory orchestration and empowering long-term success.
Partnering Product(s): CaliberLIMS
With a legacy spanning over 25 years, Caliber Technologies Pvt. Ltd. is a leading provider of digital laboratory solutions for global pharmaceutical and biotech industries. Trusted by top pharma companies worldwide, Caliber empowers quality control labs to modernize operations, meet stringent regulatory standards, and embrace the future of Pharma 4.0.
CaliberLIMS 4.0, the latest innovation of its flagship Laboratory Information Management Solution (LIMS), is built to accelerate the shift toward fully digital, paperless QC labs. Caliber offers a connected ecosystem with integrated capabilities such as electronic lab notebook (ELN), stability management, advanced inventory control, and sample management.
Designed for seamless integration with laboratory instruments and enterprise systems, CaliberLIMS 4.0 ensures real-time, accurate data capture and bi-directional communication with CDS, ERP, and QMS platforms, including Empower CDS.
Partnering Product(s): IDBS E-WorkBook, IDBS Polar
IDBS helps BioPharma organizations unlock the potential of AI/ML to improve the lives of patients. As a trusted long-term partner to 80% of the top 20 global BioPharma companies, IDBS delivers powerful cloud software and services specifically designed to meet the evolving needs of the BioPharma sector.
IDBS, a Danaher company, leverages 35 years of scientific informatics expertise to help organizations design, execute and orchestrate processes, manage, contextualize and structure data and gain valuable insights throughout the product lifecycle, from R&D through manufacturing. Known for its signature IDBS E-WorkBook software, IDBS has extended its flexible, scalable solutions to the IDBS Polar platform to help scientists make smarter decisions with assured confidence in both GxP and non-GxP environments.
Partnering Product(s): Labware LIMS and ELN
LabWare and Waters have collaborated for more than 25 years, delivering proven integrations between LabWare LIMS, LabWare ELN, and the Waters Empower Chromatography Data System. These integrations enable laboratories to transfer sample worklists into Empower, creating acquisition sets, and then return processed analytical results directly into LabWare LIMS or ELN. This bidirectional exchange removes manual data entry and lowers the risk of transcription errors or data integrity issues.
By combining LabWare's enterprise-scale informatics platform with Waters' analytical instruments and CDS technology, customers can streamline workflows, strengthen data integrity, and maintain full compliance with industry regulations. This long-standing partnership supports a wide range of laboratory environments, from highly regulated pharmaceutical manufacturing to research and development, helping organizations get the maximum value from their laboratory data and technology investments.
Partnering Product(s): L7|ESP®
L7 Informatics is redefining digital transformation in life sciences with L7|ESP, the Enterprise Science Platform built to unify data, orchestrate and automate workflows, and enable AI operations across R&D, CMC, manufacturing, QC, diagnostics, and clinical environments. L7|ESP connects the dots between disparate instruments, software, and teams by providing a single digital scientific platform with flexible data modeling, extensive API integrations to fit seamlessly into any ecosystem, and a full suite of built-in applications, including LIMS, ELN, MES, Inventory, and Scheduling.
Through the L7 partnership with Waters, life science organizations can seamlessly connect Waters' suite of instruments and solutions with L7|ESP. This integration allows research scientists and drug quality personnel to automate data capture, streamline sample tracking, and harmonize critical data flows, eliminating manual integrations and data entry, and reducing the risk of error from file-based or point-to-point connections. The result: lower costs, higher quality data, and a robust foundation for compliance, operational efficiency, and AI enablement.
Partnering Product(s): MassMetaSite, MARS, Lipostar2
Mass Analytica are dedicated to developing vendor neutral MS application software to help in drug design and the lead optimisation process.
MassMetaSite performs automatic identification of metabolites, streamlining and accelerating the time taken for manual analysis.
MARS provides data processing and investigative tools for untargeted and semi-targeted metabolomics and exposomics including library building and searching.
Lipostar2 provides similar capabilities to MARS but is specifically tailored to untargeted and semi-targeted lipidomics. Both MARS and Lipostar2 include statistical analysis tools as well as trend analysis and biopathway analysis.
All 3 software products offer data access and connectivity via waters_connect API integration and/or MZML data import via the Waters Data Convert tool.
Partnering Product(s): AQXeNA
Mitsui Knowledge Industry CO., LTD. provides a solution through its oligonucleotides analysis software, AQXeNA, to enhance the efficiency and accuracy of mass spectrometry data analysis in the field of mRNA therapeutics. MS2 analysis allows for high-precision evaluation of the precursor ion's oligonucleotide sequence from the product ions obtained by fragmentation. This enables the identification of isomers with different sequences but the same mass, as well as modifications that affect the function of oligonucleotides.
Functionalities include:
- Automatic extraction of nuclease digestion peaks allows analysis of long-chain sequences spanning thousands of bases.
- Visualization features through coverage calculation and mapping, with the ability to extract only unique digestions.
- Improved coverage through merged mapping of analysis results using different digestion enzymes.
Partnering Product(s): mzmine, mzminePRO
mzio develops mass spectrometry software solutions with the goal of making complex data analysis scalable and efficient by transforming raw data into meaningful insights.
The flagship platform, mzmine PRO, is a powerful software designed to support untargeted LC-MS, GC-MS, direct analysis, ion mobility spectrometry-MS, and MS imaging experiments. Whether used in metabolomics, environmental analysis, or pharmaceutical research, mzio provides the tools and expert support needed to streamline workflows and accelerate scientific discovery.
mzmine works seamlessly with all Waters MS platforms (using MassLynx) and uses mzwizard to turn .raw files into preconfigured workflows. The raw data is transformed using spectral preprocessing, feature detection and compound annotation for thousands of samples in parallel. The modern graphical user interface and interactive statistics tools facilitate data exploration and validation of result. In built deep learning models use interactive molecular networking to discover previously unknown compounds, with no direct spectral match needed.
Partnering Product(s): QuACX:smartLEC, QuACX:smartLMS, QuACX:smartRMS
QuACX GmbH is a technology startup located in the center of Germany, close to Frankfurt, that has specialized in providing high quality products, services and training with focus on QA labs in the pharmaceutical and chemical industry.
QuACX provides trainings on special lab topics like surface coating or chromatographical concepts and provides both standard products as well as individual software solutions that integrate with laboratory software like Waters Empower, other CDSs and Mettler Toledo LabX.
QuACX developed a number of specialized tools that integrates with balance and weighing software, helps monitor your laboratory environment and your remaining volume of your eluents.
Partnering Product(s): Sapio Platform, Sapio LIMS, Sapio ELN
Sapio Sciences' mission is to improve lives by accelerating discovery, and because science is complex, Sapio makes technology simple. Sapio is a global business offering an all-in-one science-awareTM lab informatics platform combining cloud-based LIMS, ELN, and Jarvis data solutions.
Sapio serves some of the largest global and specialist brands, including biopharma, CRO/CDMOs, and clinical diagnostic labs across NGS genomic sequencing, bioanalysis, bioprocessing, chemistry, stability, histopathology, and in vivo studies.
Customers love Sapio's platform because it is robust, scalable, and with no-code configuration, and can quickly adapt to meet unique needs.
Partnering Product(s): Scitara DLX
Scitara provides robust lab ecosystem interoperability through Scitara DLX, the first Integration Platform as a Service (iPaaS) for science. This will provide labs with integrated software and infrastructure solutions that help streamline workflows and accelerate product development with the ultimate outcome of bringing new solutions to market faster.
Scitara DLX offers connectivity to Empower CDS, waters_connect Software Solutions, and NuGenesis Software.
Partnering Product(s): Fusion Method Development (FMD)
S-Matrix Corporation develops advanced software that automates R&D experimental work according to Quality-by-Design (QbD) principles and methods. For the Pharmaceutical and Biotechnology industries S-Matrix's Fusion QbD platform automates strategic R&D experimentation in the areas of Analytical R&D, Chemical and Process R&D, Formulations and Product R&D.
Fusion Method Development
Fusion Method Development (FMD) automates LC method development overcoming the limitations inherent in other software products. Only FMD uses a QbD-aligned, multivariate approach to rapidly develop methods optimized for mean chromatographic performance and robustness. With a statistically rigorous Design of Experiments approach, FMD creates experiments, analyzes data, and presents results as visual and numeric method predictions. FMD features an intuitive template-driven front-end to build and run experiments. Unique Trend Response Operators can be used to eliminate tedious peak tracking. The QbD Design Space limits within which mean method performance and robustness requirements are met can be easily established with the FMD Robustness Simulator.
FMD works seamlessly with Empower 3 Chromatography Data Software (CDS) and ACQUITY UltraPerformance LC (UPLC) to automate liquid chromatographic method development according to Quality-by-Design guidelines. Fusion not only greatly accelerates method development, it enables development of more robust methods which transfer successfully and withstand the test of repeated use.
Partnering Product(s): q-doc Data Management Software and TPWsoft - Sample Preparation Software
- Dissolution Testing
- Automated Sample Preparation
Waters and SOTAX have partnered to bring the pharmaceutical industry innovative and high-quality solutions. Our partnership leverages the reliability of Waters HPLC/ UPLC systems and Empower chromatography data system with SOTAX’s expertise in dissolution testing and automated sample preparation for assay and content/blend uniformity. This collaboration provides customers with the option for online or offline LC analysis, utilizing the full potential of both companies’ technologies.
With the DataLink feature, analysis is made simple with the ability to transfer sample set data directly to Empower for LC analysis. Through this collaboration we provide customers with fit-for-purpose integrated, efficient and reliable systems for pharmaceutical research, production, and quality control, resulting in increased productivity and profitability.
Partnering Product(s): SpectralWorks RemoteAnalyzer®
SpectralWorks Limited, founded in 2004 in the United Kingdom, is a privately owned company at the forefront of life sciences software innovation. As the global leader in Open Access (walk-up) mass spectrometry solutions, SpectralWorks transforms how scientists engage with complex instrumentation.
Their flagship platform, RemoteAnalyzer, is an enterprise-grade, browser-based solution that removes traditional barriers to mass spectrometry by harmonizing diverse systems under a single, intuitive interface. Designed to eliminate the need for specialist training, it empowers scientists to focus on discovery and their research, not device operation. RemoteAnalyzer supports workflows from small molecules to large biomolecules across all major techniques and platforms. In addition to its own processing workflows, it can also seamlessly integrate with processing workflows offered in MassLynx™ and Waters_Connect™.
Today, thousands of scientists worldwide trust RemoteAnalyzer to maximize instrument utilization, minimize onboarding time, and foster collaboration in multi-instrument, multi-user laboratories. By continuously pushing the boundaries of usability and accessibility, SpectralWorks is not merely simplifying the use of mass spectrometry but fundamentally redefining the research experience. SpectralWorks’ commitment to Open Access principles ensures that advanced analytical capabilities remain within reach of every scientist, accelerating discovery and innovation across the life sciences.
Partnering Product(s): MS Dial
MS-DIAL is open source software and was launched as a universal program for untargeted metabolomics that supports multiple instruments (GC/MS, GC/MS/MS, LC/MS, and LC/MS/MS) and MS different vendors amongst Waters. Common data formats such as netCDF (AIA) and mzML, can also be managed in the product.
In addition, we released several MSP files including both EI- and MS/MS spectra as a ‘start-up kit’. Moreover, MS-DIAL internally has a version of Fiehn lab’s GC/MS database (oriented by FAME RI index), and in silico retention time- and MS/MS database for LC/MS/MS based lipidomics. The isotope labeled tracking can also be executed in LC/MS project.
Partnering Product(s): LEI (Empower CDS integration with weighing application) and CLEAR (Check and Audit Trail-Review)
As a strategic partner for Waters Informatics Products, Zifo supports customers in operating the market-leading chromatography data system, Empower Software.
With a deep knowledge of this outstanding software product, plus years of working closely with various customers throughout the field, Zifo will help you in developing special solutions for your company’s individual needs and requirements.
