Waters welcomes our new BD Biosciences and Diagnostic Solutions customers​

We are driven by innovation and a relentless commitment to our customers. Learn more below as we begin our new journey together.​

We are driven by innovation and a relentless commitment to our customers. Learn more below as we begin our new journey together.​
Scientists in laboratory
BD scientists in laboratory working with test tubes

Waters is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Waters is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Stronger Together​

Line drawing of three people standing together with rays in an arc above their heads

≈ 16,000

≈ 16,000

employees worldwide

employees worldwide
line drawing of a pie chart with segments

≈ 10%

≈ 10%

R&D as % of Product Sales

R&D as % of Product Sales
Simple line drawing of a graph showing an increase in number

$6.4B

$6.4B

CY25 Revenue

CY25 Revenue

Resources

Press Release
Company Highlights
Waters Biosciences

(Formerly BD Biosciences)

Waters Advanced Diagnostics

(Formerly BD Diagnostic Solutions)

Customer Frequently Asked Questions

Please feel free to contact your sales, service, or technical support representative if you have additional questions.

Our focus remains on delivering the best-in-class service and products you have come to expect from us. We are operating business as usual and there are no changes for customers, collaborators or partners of Waters or the legacy BD Biosciences and Diagnostic Solutions business units at this time.

We are excited to offer a highly complementary, comprehensive product portfolio across liquid chromatography, mass spectrometry, materials characterization, flow cytometry, and diagnostic solutions. There are no changes to product offerings, product pricing, or availability.

Customers should continue to order their products through existing channels and contacts. We are not yet able to immediately combine customers or orders in our systems, and we will communicate to our customers in advance of any changes to our processes.

Our relationship with distributors will remain the same; please order through your current systems.

There will be no changes to how products are installed and who services them today. Customers should contact their respective Waters or BD service representatives or technical support specialists for more information.

Please submit complaints through existing BD and/or Waters processes until notified otherwise. While the BD Biosciences and Diagnostic Solutions business units will be transitioning to Waters, there is no change in the reporting of any product complaints.

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