waters_connect Software Upgrade Request

If your waters_connect software is under a Waters Software Support and Maintenance Plan, you are entitled to receive the latest version of software media at no additional cost.*

For product improvements and new features, please refer to the latest waters_connect Release Notes documentation available via the Support Library.


Request your Software upgrade now:

Next Step: Once we receive your request, your local Waters engineer will contact you to coordinate the installation of your upgrade.


Don't miss any future software updates with Waters Software Support and Maintenance Plan

To ensure easy access to future releases, Waters strongly recommends the purchase of a Software Support and Maintenance plan. Software Support and Maintenance Plans are a cost-effective protection plan for your software product while maximizing the value of your investment with FREE software upgrades. For more information about purchasing a Software Support and Maintenance Plan, please contact your local Waters representative or request a quote now.

*Please Note: Any costs associated with installation, re-qualification, validation, operating system upgrades and database backup drives will NOT be covered by Waters.