Check out all of our additional customer support resources at our Customer Success Center.
We have an Enterprise Risk Management Framework in place to address our key risks as a global enterprise in the following focus areas: strategic, operational, compliance, and financial.
Our global supply chain team continues to work closely with our supply base across the world to mitigate potential risks and place expedited orders for items with extended lead times.
Our global logistics team is working closely with transportation providers to put action plans in place to minimize disruption to our distribution network.
The best method to alert us of your service needs and to access our remote or onsite support options is through our support Resources Hub.
For Waters customers, please visit waters.com/success
For TA customers, please visit tainstruments.com/support
We continue to provide on-site service where local laws and regulations permit. Please note that service visits are being prioritized based on criticality of needs.
For Waters customers, please visit waters.com/success
For TA customers, please visit tainstruments.com/support
Read the latest message from our CEO sharing an update on the rapid response of our COVID-19 Innovation Response Team deploying expertise and technology to the scientific front line of the outbreak, from treatment research to vaccine development and beyond.
