Latest News

Waters Innovation Response Team
Video Series: Meet Our Innovation Response Team

Jennifer Glabicky in protective gear, holding up Waters branded pen
Read the Latest on Our Fight Against COVID-19

Scientist's hand picking up a bottle in laboratory
As You Return To The Lab, Let Us Help You Define Your New Normal

Applications

Diagnostics
Timely PCR-based diagnostics for viral nucleic acid detection and mass spectrometry for viral peptide detection have been developed. Learn more about the tools and techniques used for oligonucleotide and peptide analysis.

Small Molecule Drugs
Many small molecules are being examined for their ability to inhibit the replication and transmission of SARS-CoV-2. Find more resources related to these small molecule drug applications.

Protein-Based Vaccines
Protein-based vaccines have emerged as a promising therapy to combat COVID-19. Learn more about the tools and techniques for protein-based vaccine analysis.

Monoclonal Antibodies
An established therapeutic modality, monoclonal antibodies (mAbs) are now being mobilized in the fight against COVID-19. Learn more about the tools and techniques for monoclonal antibody analysis.

RNA/DNA Vaccines
Nucleic acids are being used to harness a patient's own body to transcribe and translate antigenic protein components from the novel coronavirus. Learn more about the tool and techniques for analysis of RNA/DNA vaccines.

Customer Resources

Check out all of our additional customer support resources at our Customer Success Center.

Frequently Asked Questions

How have you adjusted your business continuity plans?

We have an Enterprise Risk Management Framework in place to address our key risks as a global enterprise in the following focus areas: strategic, operational, compliance, and financial.

What does this mean for your global supply chain?

Our global supply chain team continues to work closely with our supply base across the world to mitigate potential risks and place expedited orders for items with extended lead times.

How has COVID affected logistics?

Our global logistics team is working closely with transportation providers to put action plans in place to minimize disruption to our distribution network.

Who do I contact if I have a service need?

The best method to alert us of your service needs and to access our remote or onsite support options is through our support Resources Hub.

For Waters customers, please visit waters.com/success

For TA customers, please visit tainstruments.com/support

What if I need on-site service?

We continue to provide on-site service where local laws and regulations permit. Please note that service visits are being prioritized based on criticality of needs.

For Waters customers, please visit waters.com/success

For TA customers, please visit tainstruments.com/support

For any additional questions or support inquiries, please contact us. 

For any additional questions or support inquiries, please contact us. 
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