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SYNAPT G2 MS/HDMS Performance Maintenance Protocol
Support Number: PMPR10195182 | Publication Date: 20 November 2017 | Content Type: PM Protocols

A protocol used as a guideline when conducting performance maintenance on a SYNAPT G2 MS/HDMS.

Waters Driver Pack Known and Fixed Issues
Support Number: RLSN134942315 | Publication Date: 17 November 2017 | Content Type: Release Notes

This cumulative defect list details the fixed as well as known issues and solutions for the ICS driver packs from Waters Driver Pack 4 (DP4) to the current release, Driver Pack 2017 Release 1 (DP 2017 R1). The numbers identify issues that Waters personnel...

Waters Driver Pack 2017 Release 1 Installation and Configuration Guide
Support Number: USRM134942322 | Publication Date: 17 November 2017 | Content Type: User Manuals

Waters Driver Pack 2017 Release 1 (DP 2017 R1) includes instrument drivers and their associated firmware files, as well as the Deployment Manager and firmware Autoloader. This manual includes: system requirements, identifying and resolving compatibility i...

NuGenesis Smart Procedures Pack ONE JA Version 1.0 Certificate of Structural Integrity
Support Number: CSTR134961653 | Publication Date: 17 November 2017 | Content Type: Certificates of Structural Integrity

The attached Certificate of Structural Integrity covers NuGenesis Smart Procedures Pack ONE JA (Japanese) Version 1.0.

Resolution Values in Empower 3
Support Number: TECN134899112 | Publication Date: 16 November 2017 | Content Type: Technical Notes (Service)

The attached document explains how Empower 3 calculates resolution values as compared to the USP, EP, and JP definitions.

Empower 3 support for Agilent ELS Detectors
Support Number: TECN134960784 | Publication Date: 16 November 2017 | Content Type: Technical Notes (Service)

Empower 3 with Waters Agilent Instrument Control Framework (ICF) Version 2.2 (which installs Agilent ICF A.02.04 and ICF-LC Drivers A.02.14, including Agilent ELSD Driver A.01.05) supports the G7102A Agilent 1290 Infinity II ELS Detector and G4260B Agilen...

Empower Driven Services 365 (EDS365) Annual License Software Support Plan and Statement of Coverage
Support Number: USRM134961520 | Publication Date: 16 November 2017 | Content Type: User Manuals

This Statement of Coverage describes the maintenance and support services that Waters Corporation (“Waters”) will provide to its customer (“Customer”) with respect to the Waters’ EDS365 software licensed to Customer during each coverage period (“Services...

Xevo G2 QTof / Xevo G2 Tof Performance Maintenance Protocol
Support Number: PMPR13107126 | Publication Date: 15 November 2017 | Content Type: PM Protocols

A protocol used as guideline when conducting performance maintenance on a Xevo G2 QTof or Xevo G2 Tof Mass Spectrometer.

Vion IMS QTof Performance Maintenance (PM) Protocol
Support Number: PMPR134921334 | Publication Date: 14 November 2017 | Content Type: PM Protocols

A protocol used as guideline when conducting performance maintenance on a Vion IMS QTof Mass Spectrometer.

MassLynx Version 4.1 Software Change Note #960 IVD Release Notes
Support Number: RLSN134961113 | Publication Date: 13 November 2017 | Content Type: Release Notes

MassLynx Software Change Note (SCN) #960 IVD is a patch update for SCN #945 IVD providing alternative Embedded Personnel Computer (EPC) support and bug fixes for the instrument.

MassLynx Version 4.2 Software Change Note #983 Release Notes
Support Number: RLSN134960497 | Publication Date: 08 November 2017 | Content Type: Release Notes

MassLynx Software Change Note #983 is based on MassLynx Version 4.2. SCN #983 and provides support for the Waters SYNAPT G2-S and SYNAPT G2-Si mass spectrometers.

Empower Mobile 1.1 Release Notes
Support Number: RLSN134960432 | Publication Date: 08 November 2017 | Content Type: Release Notes

The Empower Mobile 1.1 Release Notes contain important information about this release.

MassLynx Version 4.1 Software Change Note #918 IVD Release Notes
Support Number: RLSN134960509 | Publication Date: 08 November 2017 | Content Type: Release Notes

MassLynx Software Change Note (SCN) #918 IVD is for/based on MassLynx Version 4.1. SCN #918 IVD is a full install version of MassLynx Version 4.1. It includes drivers for the Xevo TQD IVD.

Empower Mobile Version 1.1 Certificate of Structural Integrity
Support Number: CSTR134960292 | Publication Date: 07 November 2017 | Content Type: Certificates of Structural Integrity

The attached Certificate of Structural Integrity covers Empower Mobile software Version 1.1.

SYNAPT G2-S/Si Performance Maintenance Protocol
Support Number: PMPR134740482 | Publication Date: 07 November 2017 | Content Type: PM Protocols

A protocol used as a guideline when conducting performance maintenance (PM) on a SYNAPT G2-S/Si.

Empower 3 Feature Release 4 Release Notes
Support Number: RLSN134948765 | Publication Date: 06 November 2017 | Content Type: Release Notes

The Empower 3 Feature Release 4 Release Notes contain important information about this release.

NuGenesis LMS Connectors 1.1 Release Notes
Support Number: RLSN134960189 | Publication Date: 06 November 2017 | Content Type: Release Notes

The NuGenesis LMS Connectors 1.1 Release Notes contain important information about this release.

Waters Extraction Manifold Care and Use Manual
Support Number: USRM134748016 | Publication Date: 01 November 2017 | Content Type: User Manuals

The attached manual describes the Waters Extraction Manifold and includes user recommendations.

Interpreting Message Center messages related to viewing chromatographic data
Support Number: TECN134956991 | Publication Date: 26 October 2017 | Content Type: Technical Notes (Service)

This Technical Note assists an administrator in interpreting messages that appear in the Empower Message Center related to reviewing chromatographic data in Review. The discussion is not exhaustive. If additional information is needed, contact Waters th...

NuGenesis LMS Connectors Version 1.1 Certificate of Structural Integrity
Support Number: CSTR134959244 | Publication Date: 26 October 2017 | Content Type: Certificates of Structural Integrity

The attached Certificate of Structural Integrity covers NuGenesis LMS Connectors Version 1.1.

Agilent Instrument Control Framework Support Version 2.2.1 Release Notes
Support Number: RLSN134958857 | Publication Date: 23 October 2017 | Content Type: Release Notes

These Release Notes describe how to install Agilent Instrument Control Framework (ICF) Support Version 2.2.1 of instrument control software (ICS) for the ICF in Empower 3 software.

NuGenesis Smart Procedures Pack ONE Version 1.0 Release Notes
Support Number: RLSN134930802 | Publication Date: 23 October 2017 | Content Type: Release Notes

The NuGenesis Smart Procedures Pack ONE Version 1.0 Release Notes contain important information about this release.

NuGenesis Smart Procedures Pack ONE Version 1.0 Documentation Information
Support Number: USRM134958839 | Publication Date: 23 October 2017 | Content Type: User Manuals

The documentation includes important information about installing and using the Waters NuGenesis LMS Smart Procedures Pack ONE Version 1.0.

SQ Detector 2 Operator's Overview and Maintenance Guide
Support Number: USRM134664112 | Publication Date: 23 October 2017 | Content Type: User Manuals

The attached manual covers the Waters SQ Detector 2. It includes: overview and description, system startup, user procedures, and maintenance procedures.

Xevo TQ-S Mass Spectrometry System Operator’s Overview and Maintenance Guide
Support Number: USRM10180988 | Publication Date: 23 October 2017 | Content Type: User Manuals

The attached manual covers the Waters Xevo TQ-S Mass Spectrometry System. It includes: overview and description, user procedures, and maintenance procedures.