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Service Plans

Protect Your Investment

Only the Waters Service team has the most in-depth and up-to-date knowledge of the advanced science and technologies that provide the foundation for Waters systems. This knowledge enables us to protect and enhance the value of your investment in Waters high performance instruments.

A Waters Service Plan Helps You:

  • Increase laboratory productivity
  • Maintain peak performance
  • Accelerate throughput
  • Speed-time-to-market
  • Meet stringent compliance requirements
  • Control costs

Waters offers a range of service plans that meets your needs and provides lowest cost-of-ownership.


A table comparing features of instrument service plans offered by Waters
Our most comprehensive service plan is designed for the laboratory that wants the highest level of service coupled with a personalized web portal to track service and Performance Maintenance history.
Waters Total Assurance Plans and Warranties incorporate our most commonly requested support features.
Address immediate and future service issues on Waters instrumentation to maximize system productivity and uptime.
Designed for the laboratory that wants to leverage in-house resources and be protected against major repairs
Waters now offers a complete suite of services for Agilent 1100 and 1200 HPLC systems and Agilent 6890, 7890, and 6850 GC Systems controlled by Empower Software.
Designed to provide support for the laboratory on a limited budget that wants to ensure dependable operation and minimize unscheduled downtime.

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Optimize laboratory resources with Empower Driven Services.
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Waters services ranked best-in-class.
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