Software Services and Support

Extensive Portfolio of Software Services

Waters offers an extensive portfolio of software services and support that provides quality, knowledge and reliability for optimum productivity in your laboratory.

Our offerings help maintain system peak performance, minimize down time, address scientific application challenges and support stringent compliance requirements. As your services and support provider, we are committed to the success of your laboratory and business.

Our quality support services ensure your success wherever your laboratory is located in the world.


Contrat de maintenance des logiciels Empower et MassLynx Grâce à ce contrat, vous profitez des dernières mises à jour, d’une assistance téléphonique et d’un accès exclusif à des notes techniques qui vous aideront à valoriser votre investissement logiciel.
Compliance Services (Qualification and Validation) Validation doesn't end at deployment. Once your system has been installed and configured, Waters can assist you with your Computer System Validation (CSV) needs and provide consultation to maintain compliance and alignment with regulatory guidances.
Empower Driven Services Empower Driven Services intègre les services d’assistance des instruments et analyse les paramètres de fonctionnement pour optimiser vos ressources en gérant l'ensemble du cycle des données et en améliorant l’activité du laboratoire de façon continue.
Software Upgrades Waters offers upgrades to the newest software releases, providing you with the most up-to-date product enhancements for greater productivity.