Empower 3 Software Upgrade Request

Upgrade from Empower 3  FR1, FR2 or FR3

If your Empower 3 Software is under a Waters Software Maintenance Contract, you are entitled to an Empower 3 Software FR4 upgrade at no additional cost.

Review the important information about your Empower 3 Software upgrade document for a list of supported instruments, computer hardware, and operating system requirements.

Please complete an Empower Upgrade Request Form for each standalone or network product that is covered under your Waters Software Maintenance Contract.

Empower Software deployments including Hitachi LC, Shimadzu LC and Shimadzu GC Systems
Waters has implemented comprehensive license control capabilities for Hitachi LC, Shimadzu LC and Shimadzu GC systems. These license controls will ensure that all Hitachi LC, Shimadzu LC and Shimadzu GC systems are properly licensed before the system is available for control within the Empower Software.  View more information.

Don't miss any future software updates with Waters' Software Support and Maintenance Plan
To ensure easy access to future releases, Waters strongly recommends the purchase of a Software Support and Maintenance plan. Software Support and Maintenance Plans are a cost-effective protection plan for your software product while maximizing the value of your investment with FREE software upgrades.

For more information about purchasing a Software Support and Maintenance Plan, please contact your local Waters representative.