Waters Service Sales team has in-depth and up-to-date knowledge of the advanced science and technologies that provide the foundation for Waters systems. This knowledge enables us to protect and enhance the value of your investment in Waters high performance instruments.
The Waters Service Sales Team can help you choose the right Support Plan for your organisation and help you:
The Waters Service Sales Team can also help you determine if resources are being deployed effectively to meet the needs of the business and how to change that deployment as needs change.
Contact your regional Service Sales Manager:
Service Sales Specialist Scotland & Northern Ireland, (Business Development Manager N Region)
Service Sales Specialist - Denmark
Service Sales Specialist - Ireland
Service Sales Specialist - Sweden, Norway, Finland
Service Sales Specialist - England North
Regional Service Sales Manager
Service Sales Account Manager - England South
Let us help you Protect Your Investment
Testimonial 15th July 2016 Fujifilm / Waters
Fujifilm and Waters have a good working relationship and it could be deemed a “strategic alliance”. Fujifilm want a good price and low downtime which is a given with Waters. Our main concerns are quality of information and robustness of the equipment and service. Waters provide an excellent service, the hardware is accurate and can cope with our high user capacity which is a necessity when used in the manufacture of API. The data has to stand to extreme scrutiny from all governing bodies.
The price is fair for the market and the service is excellent. Fujifilm do not encounter down time for Waters equipment. We have a Waters Engineer almost permanently on site and possibly we have grown accustomed to a fault free environment. Fujifilm replace and service in line with Waters recommendations and this ensures an error free strategic alliance where both companies enjoys a very good working relationship.
The main contacts on site are:
Fujifilm Procurement: Robert Fenny
AD: Grant Grieve
QC: Michael Coulson
Waters Site Representation: Nasir Khan
Equipment: Diane Garvey
Fujifilm work with Waters as a partnership, Waters provide an acceptable cost and an exceptional service. Fujifilm provide full access and full cooperation for service interaction and can fit their replenishment criterion to Waters sales targets. This is a win/win environment.